SNAPBOARD

Support

Last updated 2026-08-19 (draft)

Draft, not yet reviewed

This page is a working draft prepared for the HighLevel Marketplace submission. It has not been reviewed by the owner's legal counsel and must not be relied on, published externally, or cited in a live submission until that review is complete.

Contact us

Email [SUPPORT EMAIL] for help with installation, Theme Builder, billing, or anything else about Snapboard Toolkit. Support is provided directly by us, not by HighLevel or any third party.

Response time

We respond to support requests within 24 hours. Most installation and configuration questions are resolved in the same reply.

Before you write in

Include these details and we can usually help faster:

  • The HighLevel sub-account or agency the issue affects;
  • What you expected to happen and what happened instead;
  • A screenshot if the issue is visual (a rendering or layout problem);
  • Whether the kill switch is currently on or off for that installation.

Something looks wrong in HighLevel

If a customization is causing a visible problem in a live HighLevel sub-account, use the kill switch on that installation's install screen to disable Snapboard Toolkit's changes immediately while we investigate. Turning off the kill switch does not remove your saved theme configuration, it only stops it from loading.

Related pages

See our Privacy Policy for how we handle your data, or our Terms of Service for the terms governing your use of the product.